NPA - Delivery Driver

Building Rapport QuicklyDescription Purchase

NPA - Dispensary Assistant

Non-Verbal CommunicationDescription Purchase
Questioning & Listening SkillsDescription Purchase
Unlocking Your PotentialDescription Purchase

NPA - Medicines Counter Assistant

Building Rapport QuicklyDescription Purchase
Non-Verbal CommunicationDescription Purchase

NPA - Pharmacist/Pharmacy Manager

Can Do Attitude - Championing Business ChangeDescription Purchase
Creating a Positive ClimateDescription Purchase
Essential MarketingDescription Purchase
Handling Difficult People/SituationsDescription Purchase
How To Mentor EffectivelyDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Managing Customer RelationshipsDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Role and Responsibility of the ManagerDescription Purchase
Using Different Communication StylesDescription Purchase

NPA - Pharmacy Owner

An Examination of Team Roles and BehaviourDescription Purchase
Coaching Using The Grow ModelDescription Purchase
Developing your own Leadership StyleDescription Purchase
Discipline and GrievanceDescription Purchase
Driving the Change Process - Navigating ChangeDescription Purchase
Essential MarketingDescription Purchase
How To Mentor EffectivelyDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Influencing StrategiesDescription Purchase
Managing Customer RelationshipsDescription Purchase
The Art of Delegation & EmpowermentDescription Purchase
The Power of Persuasion - Making Your Case!Description Purchase
The Recruitment ProcessDescription Purchase
Understanding Profit, Cash Flow and the Balance SheetDescription Purchase

NPA - Pharmacy Technician

Building Rapport QuicklyDescription Purchase
Managing Customer RelationshipsDescription Purchase
Questioning & Listening SkillsDescription Purchase
Unlocking Your PotentialDescription Purchase

NPA - Pharmacy Undergraduate

Building Rapport QuicklyDescription Purchase
Unlocking Your PotentialDescription Purchase

NPA - Pre-Registration Pharmacist

Building Rapport QuicklyDescription Purchase
Non-Verbal CommunicationDescription Purchase
Unlocking Your PotentialDescription Purchase

NPA - Superintendent Pharmacist

Developing your own Leadership StyleDescription Purchase
Discipline and GrievanceDescription Purchase
Essential MarketingDescription Purchase
How To Mentor EffectivelyDescription Purchase
Managing Customer RelationshipsDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Art of Delegation & EmpowermentDescription Purchase
Understanding Profit, Cash Flow and the Balance SheetDescription Purchase

NPA - Supervising Pharmacist/Tutor

How To Mentor EffectivelyDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Recruitment ProcessDescription Purchase
Using Different Communication StylesDescription Purchase