NPA - Pharmacy Undergraduate

Building Rapport QuicklyDescription Purchase
Unlocking Your Potential - OldDescription Purchase

NPA - Delivery Driver

Building Rapport QuicklyDescription Purchase

NPA - Medicines Counter Assistant

Building Rapport QuicklyDescription Purchase
Non-Verbal CommunicationDescription Purchase

NPA - Dispensary Assistant

Non-Verbal CommunicationDescription Purchase
Questioning & Listening SkillsDescription Purchase
Unlocking Your Potential - OldDescription Purchase

NPA - Trainee Pharmacist

Building Rapport QuicklyDescription Purchase
Non-Verbal CommunicationDescription Purchase
Unlocking Your Potential - OldDescription Purchase

NPA - Pharmacy Technician

Building Rapport QuicklyDescription Purchase
Managing Customer RelationshipsDescription Purchase
Questioning & Listening SkillsDescription Purchase
Unlocking Your Potential - OldDescription Purchase

NPA - Pharmacist/Pharmacy Manager

Can Do Attitude - Championing Business ChangeDescription Purchase
Creating a Positive ClimateDescription Purchase
Essential MarketingDescription Purchase
Handling Difficult People/SituationsDescription Purchase
How To Mentor Effectively - OldDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Managing Customer RelationshipsDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Role and Responsibility of the ManagerDescription Purchase
Using Different Communication Styles - OldDescription Purchase

NPA - Supervising Pharmacist/Tutor

How To Mentor Effectively - OldDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Recruitment ProcessDescription Purchase
Using Different Communication Styles - OldDescription Purchase

NPA - Superintendent Pharmacist

Developing your own Leadership Style- OldDescription Purchase
Discipline and GrievanceDescription Purchase
Essential MarketingDescription Purchase
How To Mentor Effectively - OldDescription Purchase
Managing Customer RelationshipsDescription Purchase
Moving from Colleague to ManagerDescription Purchase
The Art of Delegation & EmpowermentDescription Purchase
Understanding Profit, Cash Flow and the Balance SheetDescription Purchase

NPA - Pharmacy Owner

An Examination of Team Roles and BehaviourDescription Purchase
Coaching Using The Grow Model - OldDescription Purchase
Developing your own Leadership Style- OldDescription Purchase
Discipline and GrievanceDescription Purchase
Driving the Change Process - Navigating ChangeDescription Purchase
Essential MarketingDescription Purchase
How To Mentor Effectively - OldDescription Purchase
Identifying Development & Training for your TeamDescription Purchase
Influencing Strategies - OldDescription Purchase
Managing Customer RelationshipsDescription Purchase
The Art of Delegation & EmpowermentDescription Purchase
The Power of Persuasion - Making Your Case! - OldDescription Purchase
The Recruitment ProcessDescription Purchase
Understanding Profit, Cash Flow and the Balance SheetDescription Purchase